The process of sending money to loved ones anywhere in the world can now be done in a blink of an eye. Money remittance companies such as Ria, have transformed the system. to provide customers with simple, secure and convenient solutions.
Ria, one of the largest money transfer service providers in the world opened its first store in 1987 with one goal in mind: to provide people with convenient means to send money to their loved ones back home.
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A Brief History Of Ria
Over the years, Ria has been able to expand its operations outside the US and branched out to Australia, Spain, UK, Belgium, France, Switzerland, Italy, and Germany.
In 2007, the Ria became a subsidiary of Euronet Worldwide Inc., a firm specializing in electronic monetary transactions. In 2010, Ria branched out to Senegal and India. The company reached another milestone in 2012 when it launched its first online money transfer service, RiaMoneyTransfer.com.
In 2014, Ria sealed a partnership with Walmart to establish Walmart-2-Walmart money transfer which served customers in the US. In 2016, Ria inked a deal with Lider- branded supermarkets in Chile.
These partnerships have catapulted Ria to become the third-largest money transfer firm in the world.
From one store, the company now runs a network of 389,000 locations in 161 countries from its headquarters in California, USA.
Ria continues to grow its vast network which now includes retailers, digital platforms, banks, and SMEs. On top of the money remittance, Ria added prepaid debit cards, mobile top-ups, check cashing, bill payments and money orders to their services.
Ria has won the hearts of many customers because of its affordable, secure, and quick transfers. In less than 10 minutes, your recipient is guaranteed to get the money you sent.
How to Send Money Through Ria
The process is very simple. Just follow these steps:
• Go to the RIA website
• Fill in the boxes (Country and Amount to be sent), then click continue
• Select a payment method
• Calculate your total cost of the transaction
• Choose a method for the money to be received (bank deposit or cash pickup)
• Provide Recipient’s data
• Select the location where money will be sent
• Submit to finalize the transfer
You can register or create an account for your next transactions. You may opt to save your recipient’s data. Just click quick send the next time you will remit money to the same recipient.
You will need the following information to be able to send money:
Recipient’s first and last name (should match his/her government-issued ID)
Recipient’s address and phone number
Recipient’s bank account details if you choose to transfer money directly to his/her account
How Do You Track Your Money Transfer Status With Ria?
Tracking the status of your Ria money transfer is very convenient. After sending the money online, just go to the Ria tracking page. Type the transaction PIN or reference number, then click search. The status of your money transfer will appear on the screen. Ria always sends an update on your money transfer via email to keep you posted.
How Does Ria’s Tie-Up With PayNearMe Benefit You?
In their commitment to providing customers with better alternative payment methods, Ria tied up with PayNearMe. Cash paying customers can conveniently transact at any of the 7-Eleven locations near them without extra fees. This service is ideal for people who do not have a credit/debit card or bank account.
How to send money through PayNearMe:
• Initiate your money transfer online
• Click the payment method – “Cash Powered by PayNearMe”
• Go to the nearest 7-Eleven branch and present your PayNearMe barcode to the cashier to complete your transaction in real-time. Please note that if you fail to complete the money transfer within the 24-hour window, your order will be canceled
• Pay your money transfer order and keep the receipt as proof of payment
What Is Ria’s Referral Program?
Ria offers an incentive to customers who invite their friends and family to use the Ria Money transfer service. You can refer via Email and Social Media (Facebook, LinkedIn, Twitter), at refer-a-friend.
If you will refer via email, just enter your referrals’ email (you can refer multiple friends at a time), write a short message, and select “Send Email”.
If you will refer through Social media channels, just write a short personal message and click “Post on Timeline”, “Post Tweet”, or “Share Update”.
After a person you referred completes his/her first transaction, you will receive a rewards Gift Card within a week. An electronic gift card code will be sent to you via email. You can qualify for the program only if your referral has no prior transaction with Ria.
What Are The Hours Of Ria’s After Sales Service?
Ria’s customer service can be reached on Mondays to Fridays between 5 AM and 6 PM PST and 6 AM – 6 PM PST on Saturdays and Sundays at +1-(877) 443-1399 (Toll-free in the U.S.) or [email protected] Customer service representatives will respond to your query, complaint, or request within 24 hours if you send the email between 5 AM and 4 PM PST.
Top 11 Frequently Asked Questions (FAQs) About Ria
Below are the top questions people ask about using the Ria money transfer and global tracking service.
How long does it take for the money to get sent?
It will only take less than 15 minutes for the money to be sent if you will pay with a debit/credit card. It will take up to 4 working days before the receiver gets the money if you will choose to pay through your bank. Don’t forget to use the Ria Tracking Tool to check the status of your money transfer
What is the cost per money transfer?
Go to “Check Prices” on Ria’s website. You will be able to calculate your total cost and the exchange rate of the country you’ll send money to. Fees will be based on the amount of money your sending, the country where money will be sent, and the payment method. Debiting the payment from your bank account is the least expensive payment option however, it may take 4 business days for the transfer to be completed.
Can I send $5,000 or more?
No, because there is a $3,000 limit per transfer per day and $7,999 maximum transfer limit within 30 days. If you intend to send more than the allowable amount per day, go to this page and provide the additional documentation as per AML (Anti Money Laundering) requirements.
Can I cancel my money transfer?
What information does my recipient need to get the money?
Your recipient must show the PIN you sent and a government-issued ID at a Ria money transfer agent.
Are there other ways for the recipient to get the money?
If the recipient cannot pick up the cash from a money center, you can have the money deposited to the recipient’s bank account. If he/she lives in Vietnam, Philippines, Dominican Republic, or Peru, the money can be delivered straight to the recipient’s home.
Why was my money transfer order declined? Transactions may be declined if:
• Ria’s security team suspect that you may be transacting with a fraud
• A breach on the US or global regulatory compliance was detected
• Inaccurate information on the sender or recipient was submitted
What must I do if I’ve been a victim of a scam or fraud?
If you think you’ve been scammed, cancel your transaction immediately (if the money hasn’t been released yet). Contact Ria’s Customer Service team at 1-877-443-1399 (toll-free in the U.S.) and report the incident.
Can I send money to Nigeria?
Yes, via bank deposit only. To find out if your recipient’s bank is accredited, use Ria’s location finder. For all money transfers to Nigeria, it takes two working days for the money to be credited to the recipient’s bank account. If your money transfer order gets subjected to review, there will be delays in the deposit.
How much can I send via PayNearMe?
If you’re sending money locally, you can send up to $500 per transaction while you can send up to $990 outside the U.S. Please note that there’s a $2,999 daily limit and $7,999 maximum transfer limit within 30 days.
What are the common Money Transfer Scams?
Have you ever received an email from a friend who happens to be trapped overseas and needs you to send $1000 immediately so he/she could go home? This is just one of the schemes that money transfer scammers use to trick their victims.
Ria’s Security and Consumer Protection Measures
Ria is committed to deliver customers’ money safely and protect customers’ information. The company adopts advanced security measures to detect suspicious transactions. Ria has a pool of security experts who watch over transactions and look out for possible security breaches 24/7.
To safeguard customers’ information, the details are not saved on any of their servers so you can be assured that your data will never be compromised.
Avoid these money traps and watch out for the following scams:
• Love Online Scam – Fraudsters wooed their victims to make-believe long-distance relationships. Although they never met in person, somehow the con artists managed to convince the clueless people to help them cover hospital bills or travel expenses so they can finally meet.
• Lottery Prize – Scammers will promise to wire you the prize after you send them money. If you receive an email informing you that you won the grand prize of a sweepstakes draw, opt to delete it. Why pay for something you won?
• Fake Online Shopping Sites – Make sure that the shopping sites you visit are legit before you purchase because you might end up paying for nothing
• Urgent or Emergency Money Request – If you receive a message or email from a relative saying he/she is in another country without money left, make sure to verify the call or email first. When it comes to our loved ones, we send money without asking because of our sincere concern. However, scammers use this method to trick people into sending money to them.
• Guaranteed Loan – You must have seen online Ads guaranteeing loans regardless of applicant’s credit history. The catch? Once you apply, you will be required to pay a processing fee.
Don’t send money to anyone promising to grant you a loan because true lenders do not require payment to process loan applications. Don’t entertain deals that are too good to be true.
If you have been scammed, call Ria’s fraud department at 1-877-443-1399 or send an email to [email protected]
How to Protect Yourself from Fraud
Scammers have victimized people from all walks of life. Unfortunately, they are still around looking for prey on the net, so protect yourself and your loved ones from frauds by being well informed.
Ria has taken measures to protect its customers from scams, however, awareness is still your best defense.
Here is a list of resources that may help:
• Scam Watch – Money Matters
• The Scams Awareness Network (SAN)
• Federal Trade Commission
• Canadian Anti-Fraud Centre
Online scammers are getting more aggressive and creative so guard your personal and financial information tightly.
These frauds want to steal your identity and money. Be wary of online phishing and telemarketers skimming to get your credit card and bank account information.
How to spot a scam email? Watch out for these clues:
• Spelling and grammatical errors
• The email is not addressed to you.
Remember, never give your personal or password information to unknown callers or email senders.
Avoid clicking on unfamiliar links or sites and accepting friend requests from people you don’t know. This day and age, it pays to be extra vigilant.